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Curtin University
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eCAN explained

This page has all you need to know about the eCAN (electronic Commonwealth Assistance Notice).

What is an electronic Commonwealth Assistance Notice (eCAN)?

An eCAN is a statement of your enrolment and a record of your use of Commonwealth assistance for a study period. The eCAN provides important information such as the cost of the relevant units of study, a summary of your payments made, any discount received, and the usage of Student Learning Entitlement (SLE). Please note that SLE will not appear on CANs issued after 1 January 2012.

The eCAN is a statement, and not an invoice or a request for payment.

All students who are enrolled in a Commonwealth supported place, and/or accessing the FEE-HELP loan scheme will have an eCAN generated for each study period in which they have units with a census date.

Under Commonwealth legislation, all higher education providers must issue a CAN to all Commonwealth assisted students within 28 days of the census date of the given study period.

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How do I view my eCAN ?

You can view your eCAN via your OASIS account:

  1. Go to the my studies tab, and click on the eStudent button.
  2. When eStudent opens, click on the My Documents tab.
  3. Click Show document list. Your eCAN will be listed.
  4. To view your eCAN, click View this document. A new page will open.
  5. Click on the eCAN file name. Your eCAN will now open as a PDF.

If you need any further information, please see the eStudent help pages.

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What do I do after I have accessed my eCAN?

It is important you check the information stated on your eCAN is correct. All students have 14 days from the date of issue to request any corrections be made to their eCAN. After this period, Curtin University defers the student debt to the Department of Education, Employment, and Workplace Relations (DEEWR) and the ATO. Once it has been reported, remission of your student debt will only be approved by the University under exceptional circumstances.

You should check the details of your eCAN carefully to ensure:

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What do I do if I find a mistake on my eCAN?

If you believe your eCAN is incorrect you must contact the University, in writing, within the 14 day dispute period. You must address your request for correction to:

Student Administration and Fees
Curtin University
GPO Box U1987

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